Architecture
Three layers. One operation.
Three fronts where the agents work, on the systems you already use and without replacing anything.
Conversational
Serves your customers and your team on WhatsApp, web and voice.
One WhatsApp for the whole company, plus web, voice and email. The agent resolves each question with its area and hands over to your team when it matters.
Explore conversational layerData
The whole company decides with the same figure, up to date.
We bring together what you already have (Excel, Drive, your ERP and your conversations) so the whole company decides on the same, up-to-date figure.
Explore data layerOperational
Processes resolved end to end. Your team approves the exceptions.
Payments, loans, claims and contracts resolved end to end. Your team only approves the exceptions, and every step is on record.
Explore operational layer
Next step
From diagnostic to productionin 30 days.
Half an hour on your operation, and a map of where an agent can already work.
The first 30-minute call is free.