Pricing
How we charge, in plain terms.
The first 30-minute call is free. The Operational Diagnostic and Training and Adoption are one-time fees, taken together or apart. The Conversational Platform is billed monthly.
To start
Diagnostic call
Half an hour to understand your operation and choose where to start.
Free30 minutes
Book a callOptional, to go deeper
Operational Diagnostic
Sessions with your team to map the operation and deliver a prioritized plan. One-time fee; the scope depends on how many people and areas take part.
Exploration
For a small team or a single priority area
$750USD · one-time fee
- 1 two-hour session, with up to 3 people
- Review of one key area
- How ready your operation is to use AI
- Initial 30 and 90-day plan
Standard
RecommendedFor mid-sized teams with 2 or 3 key areas
$1,500USD · one-time fee
- 3 sessions, with up to 8 people
- Map of 2 or 3 areas: who does what
- How ready your operation is and what to prioritize
- 30, 90 and 360-day plan
- The first agent worth building
Deep
For several areas and 8 or more people
$2,500USD · one-time fee
- 5 or more sessions, area by area
- Full map of each area: who does what
- Three-horizon plan, with quick wins
- Technical design of the first agent
- Alignment workshop with leadership
For your team
Training and Adoption
A hands-on programme that ends with a real process automated. Take it on its own or after the Operational Diagnostic, which decides the process to build.
Team
One team of up to 10 people
$1,500USD · one-time
- 6 weeks, one live session a week
- The programme's four modules
- 1 complex process automated and running
- Support between sessions
- AI usage rules for your company
Areas
RecommendedUp to 25 people across 2 or 3 areas
$2,900USD · one-time
- 8 weeks, with sessions per area
- The four modules, adapted to each area
- 1 process automated per area
- Adoption session with management
- Support between sessions
Company
More than 25 people or several sites
$4,900USD · from, one-time
- 12 weeks, by area and site
- Processes automated in every area
- Internal leads trained to keep building
- Adoption plan with management
- Usage and results measured
The programme: four modules and a real process automated at the end.
Monthly subscription
Conversational Platform
Agents that serve customers on WhatsApp and other channels. No mandatory annual contract: you change plans as your operation grows.
Pilot
Up to 3,000 conversations a month
$350USD · a month
- 1 specialized agent on 1 channel
- Official WhatsApp Business (Meta)
- Understands each request and routes it
- Hands the case to your team with full context
- Conversation dashboard and business-hours support
Growth
RecommendedUp to 15,000 conversations a month
$750USD · a month
- WhatsApp, web chat and email
- Agents per area: sales, support and operations
- Identity verification for your users
- Operations dashboard with alerts
- Support with a 4-hour response
Scale
Up to 50,000 conversations a month
$1,200USD · a month
- Every channel: WhatsApp, web, voice and email
- Unlimited specialized agents
- Live look-up of inventory, prices and receivables
- Mass campaigns across channels
- Signed monthly audit and 24/7 support
Data and Operations: tailored, after the diagnostic.
Frequently asked questions
- Are there extra charges for usage?
- Only if you go over your plan's limit: $0.20 USD per additional conversation and $0.05 USD per 5,000 additional AI tokens (tokens measure how much text the AI processes).
- Can I take the training without the diagnostic?
- Yes. If you already know which process you want automated, the programme's first week maps that area. If you take the diagnostic first, the programme starts from its prioritised plan.
- How are Meta's WhatsApp fees billed?
- Meta charges for using WhatsApp Business. We pass those fees on at cost, with no markup; they are usually around 15% of monthly usage.
- Is setup billed separately?
- Yes. It is a one-time fee we quote after the diagnostic.
Next step
From diagnostic to productionin 30 days.
Half an hour on your operation, and a map of where an agent can already work.
The first 30-minute call is free.